Refunds and Returns

First off, Thank you!

Nothing gets us more fired up than knowing people are getting their hands on the heat. The least we can do in return is ensure that we are doing our very best to deliver a quality product along with a great customer service experience.

Here are a few things that you, the customer, should know about G-Tech’s refunds & returns policy.

30-day Heat Satisfaction Guarantee or your money back. From the date of purchase, G-Tech provides a 30-day trial for each of our products so that you can experience the G-Tech Heat for the first time. We have always said that our product is a touch and feel product. Get your hands on the G-Tech heat, we are confident you won’t be disappointed. If it doesn’t meet your expectations, then send it back within the first 30 days and you will get your money back guarantee. Please email G-Tech at to receive your return shipping label. Your return shipping is free! To heat up the process, please provide us with a picture of your receipt for proof of purchase.

Your product is covered by our Limited Warranty. If there is an issue with your G-Tech product then please review the Limited Warranty available on our website and email us at  

Click Here for Returns Process