Introduction and Scope
We will only collect, use and disclose your personal information as permitted by law. Usually this will require that we obtain your consent for the collection, use and disclosure of your personal information for a particular purpose. However, in certain limited circumstances your consent is not required (for example, where the collection, use or disclosure of the information is reasonable for the purposes of an investigation or legal proceeding, or where a statute or regulation authorizes or requires the collection, use or disclosure of personal information without consent). G-TECH may collect, use and disclose your personal information without your consent or knowledge in those limited circumstances where your consent or knowledge is not required by law.
Personal Information We Collect and How We Collect It
We collect personal information, including: first name, last name, email, and phone number, primarily to process and administer your orders for products. We obtain information directly from you from when you purchase a product from us. We also obtain information through your other interactions with us, such as when you sign up to our mailing list.
We use internet technologies, such as cookies and beacons, on the Website. We use various technologies to determine location, such as the location services of the applicable operating system or browser you use to access the Website.
We will use personal information you provide only for purposes consistent with the reason you provided it. G-TECH will use your personal information in order to meet our general objectives that have been communicated to you, to conduct our business in the ordinary course, and to manage our relationship with you. We use location information only to identify which currency should display on the Website. We will also use your personal information to keep you informed about your orders and shipments, and information we send to our mailing list, if you have signed up for it.
We retain your personal information for as long as is necessary to conduct our business, to manage our relationship with you, and for other essential purposes, such as complying with our legal obligations.
We do not share or sell our email list information or our data.
We may engage other service providers to assist us in our activities, including, without limitation, legal counsel, accountants, auditors, investment advisors and information technology service providers. It may be necessary for us to disclose your personal information to these service providers in some circumstances. When we provide personal information to services providers, we require those services providers to protect the information in the same manner as we do. These service providers may not use your personal information for any purpose other than the reason you provided it to us.
You have certain choices relating to your personal information we collect and use. You may request that we provide you with access to the personal information that we hold about you. You may ask us to correct any errors or delete any of the information we have about you. We note, however, that your ability to exercise these choices is not absolute. In some circumstances (for example, if the information is protected by legal privilege or if the information was collected for an investigation or legal proceeding), we may be permitted or obliged to deny such requests. In addition, to protect your privacy and the privacy of others, we may have to verify that you are who you say you are before we can give you access to, or change, information about you.
If you have signed up for our mailing list, you may choose to be removed from the list. If you choose to be removed from the mailing list, or otherwise withdraw your consent to allow us to communicate with you electronically, we will generally not be able to inform you about promotions and other information relating to our business and products. You may choose not to accept cookies. If you do not accept cookies, you may not have access to some features on the Website or some aspects of the Website may not function properly.
How to Contact Us
Suite 300L, 115 9th Ave SE, Calgary, AB T2G 0P5, Canada
Attention: Privacy Officer